Next-Gen Call Center Engine.
One-Time Cost. Zero Subscriptions.
Deploy XELOVOICE on your own servers. An ultra-fast Go-based call center solution equipped with dynamic IVR, real-time enforcement, barging, enterprise APIs, and complete data autonomy.
Ultra-low audio latency, massive concurrent call handling, and minimal system RAM footprint.
Installed directly on your bare-metal or cloud servers. You hold 100% data ownership.
Eliminate per-agent monthly subscriptions. One flat setup and license fee for lifetime use.
Streamlined 4-Step Onboarding
From prerequisite audit to live call routing — Xelocorp engineers handle the heavy installation so you retain full infrastructure control.
Prerequisites Audit
We gather your expected call concurrency, target extension counts, and network parameters to define server hardware requirements.
Server Allocation
Your IT team provisions target bare-metal or private cloud instances under your administrative domain.
XELOVOICE Installation
Xelocorp deploys and tunes the Go binary engine, WebRTC/SIP microservices, database schemas, and administrative web consoles.
Trunks & Extensions
Connect your preferred SIP trunk providers, create internal agent extensions, map dynamic IVR flows, and go live.
Enterprise Feature Ecosystem
Purpose-built for modern operations, high-concurrency inbound/outbound contact centers, and secure corporate telephony.
Monitoring & Enforcement
Real-time supervisor dashboards with automated policy enforcement. Force status changes, disconnect unauthorized sessions, and monitor extension states instantly.
Live Barging & Whispering
Listen in on live calls, coach agents secretly with whisper mode, or barge directly into active channels to assist in high-stakes customer interactions.
Dynamic Multi-Level IVR
Build interactive voice response flows with condition-based routing, holiday schedules, automated voice prompts, and direct-to-agent fallback trees.
Intelligent Call Routing
Skills-based routing, round-robin distribution, sticky-agent assignment, and priority queue handling ensure customer calls reach the right agent fast.
HRMS & CRM API Sync
Native REST APIs and Webhooks to sync call records, screen pops, customer profiles, and attendance data directly with CRMs, ERPs, and internal tools.
Telemetry & SLA Analytics
Detailed call log archives (CDR), queue wait-time metrics, drop-rate heatmaps, agent performance analytics, and exportable executive reports.
Why Own Instead of Renting?
Compare traditional SaaS CCaaS vendors against XELOVOICE self-hosted enterprise architecture.
| Architecture Component | XELOVOICE (Xelocorp) | Traditional Cloud SaaS |
|---|---|---|
| Pricing Model | One-Time Fee (Lifetime Asset) | Monthly Per-Agent Billing |
| Server Location | Your Servers / Private Cloud | Third-Party Shared Cloud |
| Core Engine | Compiled Golang (Ultra Fast) | Legacy Monolithic Stacks |
| Call Concurrency Limits | Unlimited (Hardware Dependent) | Tiered / Paywalled Limits |
| Data Privacy & Audio Recordings | 100% In-House & Encrypted | Stored on Third-Party Servers |
| Custom API Integration | Open REST Endpoints & Webhooks | Restricted / Rate-Limited APIs |
Ready to Own Your Call Center Infrastructure?
Submit your prerequisite details below. Xelocorp engineers will review your infrastructure requirements and send a customized deployment blueprint.